Crisis helplines in New Zealand
Free and confidential. In an immediate emergency, call 111.
Last updated 14 August 2026
In immediate danger in New Zealand?
Call 111.
Helplines
Common questions
What is the crisis helpline number in New Zealand?
Need to Talk? can be reached on 1737. Free 24/7 support from a trained counsellor. For an immediate emergency in New Zealand, call 111.
What is the emergency number in New Zealand?
111. Use it if you or someone else is in immediate danger, rather than a support line.
Are crisis helplines in New Zealand free and confidential?
The services listed here are free to contact and confidential. Availability varies by service — some operate 24 hours a day and some have set hours, which is noted against each one.
Can I get support in New Zealand without giving my name?
Yes. Crisis helplines do not require you to identify yourself. YoureNotAlone is also anonymous — no real name or email address is needed to join — though it is peer support for everyday struggles rather than a crisis service or a substitute for professional care.
Please verify before relying on a number
Helpline numbers and hours change. Confirm with the provider directly, and in an emergency use 111 rather than a support line.
Questions or something that looks wrong? This is an early-stage project and feedback genuinely changes it.